Privacy policy
Effective October 16, 2026
This policy explains what Plainline collects on this website, why, who helps us handle it, and how you can have it deleted. We collect as little as we can.
What we collect
- Contact form. Your name, email, business name and message, only when you send the form. We use them to reply to you and to talk with you about a setup.
- Live demo. Messages and details you type into the demo stay in your browser tab and are gone when you refresh or close it. If the demo's AI replies are turned on, the messages in that chat are sent through our server to our AI provider to write the next reply. We don't save them. Settings you change on the demo's setup screen are saved only in your own browser.
- Technical data. Like any website, our host receives your IP address and basic browser information when you visit. Our demo server also holds your IP address in memory for up to an hour, only to limit how many AI replies one visitor can request.
What we don't do
- We don't sell or rent your information.
- We don't use advertising or tracking cookies, or analytics that follow you across sites.
- We don't knowingly collect information from children. This site is for businesses and adults.
Who helps us run the site
These companies process data for us, only to provide their service:
- Vercel hosts the website and the demo server.
- Supabase stores contact form messages.
- Anthropic provides the AI model that writes demo replies, when AI replies are turned on.
- Google Fonts serves the site's fonts, which means your browser connects to Google to load them.
How long we keep it
We keep contact form messages for as long as we need them to reply to you and follow up about a setup, then delete them. You can ask us to delete yours sooner at any time.
Your choices
You can ask to see, correct or delete the information you've sent us. Send the request through the contact form and say what you'd like us to do. We'll confirm when it's done. Depending on where you live, you may have more rights under local law, and we'll honor them.
Security
The site uses encrypted connections (HTTPS). Contact form messages are stored so that the public website can add new messages but can't read them back.
Changes
If we change this policy, we'll update this page and the date at the top.